Understand the Reasons/Events that trigger bookings getting cancelled and predict the probability of travel booking cancellations in advance with Behavioural Science using Machine Learning Algorithms Churn Analysis – Make sense of customer behaviour – Why they cancel travel bookings and prevent it from happening Managing churn is fundamental to any service business and sign of
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Be a Tech-Smart Travel Company, Leveraging Digital Experience in a one-click world with Data Analytics 2020 has been a year unlike any other, we have seen worldwide struggle and crisis. We believe we can always learn something from times of crisis, such as this year and even in times of uncertainty, you can always be
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The outbreak of COVID-19 pandemic has given new economic challenges for companies worldwide. Further to which businesses are evolving by embedding new ways of working and adapting to the changes of customer behavior, which has marked to the turning point in the demand of Analytics and is one of the significant market drivers in the
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Are you struggling to find actionable travel insights in today’s age, do you really have the analytical process to turn critical raw data you own into real time new travel insights. Travel Intelligence (TI) might sound interesting to you as for majority of travel companies, this is the area to revisit or improve first in
Read MoreTravel booking behaviour and demand are changing substantially. Its time when travel companies look at catering the real time needs of diverse customers, assess intent of every user, analyse and respond to the customer behaviour It’s a transformational moment for the travel industry and crisis bring along opportunities. Travel Search and demand queries is fuelled
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Artificial Intelligence (AI) has managed to renovate the image of the travel industry. Customer engagements and conversion rates have always been on high priority for many travel companies. Invent of website AI-powered chatbots, virtual assistants, and customized search platforms have contributed to drawing many eyeballs to today’s transformed travel industry. TRAVELYTIX AI-powered online customer services
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AI-Powered Chatbot – Quicker & Smarter Virtual Assistant to Automate Travelers Search and Booking Needs The COVID-19 crisis has hit the travel industry really hard! Travel companies are in an economic shock since all the flights and hotels were shut down during the lockdown. However, travel services have now resumed. To cater to the demands
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Customer’s feedback is valuable for every travel business. Companies focus on understanding the emotions of people so that they can know what they expect from their services. Customer’s opinions help travel companies to shape their business strategies and improve their offerings. One of the best and fastest ways to analyze customer’s feedback is sentiment analysis.
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Unquestionably, machine learning can do wonders with previously unheard-of varieties and volumes of data. With the uplift in the data volume, the domain of data analysis has emerged exponentially recently. Machine learning comprises software that can learn from data. For instance, a machine learning program could see a million digital images of trees and teach
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The cancellation rate for travel bookings in the online travel industry is significantly high. Many people book hotel rooms, flight tickets, or honeymoon packages in advance and most of the time, they cancel it. The reasons behind the cancellation can be many. But once the reservations are canceled especially during the last minute, there is
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